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Update on T-Mark's Commitment to Hygiene and Health

Hello WNY,

From our family to yours, we wish you the best health and wellness.

Every day we are working throughout the community performing service calls, as well as installing new equipment, such as furnaces, boilers and air conditioners. While the Covid-19 situation has us all working and living differently, the comfort of your home is taking on new importance—especially with the amount of hours we are spending in it.

We’d like to take this opportunity to provide an update on how we continue to support families like yours while protecting the health of everyone.

Flexible support & troubleshooting

  • Our team is offering enhanced telephone troubleshooting support designed to reduce face-to-face contact, while resolving and answering any questions prior to any on-site visit.

Elevated levels of health protections

  • Our team sanitizes their hands frequently, wear gloves, and will wipe down every door handle they touch upon exiting your home.
  • We will NEVER send a member of our team who is not feeling well to your home.
  • We are offering zero-exposure service calls and installs. You can be upstairs and all communication/billing can be done without face-to-face interaction.

Helping families improve their health & safety

  • We support families through installations of our proven air & water purification technologies. We also include a FREE carbon monoxide/dioxide test for any HVAC service call or install.

Flexible financing options

  • Through our partners, we are excited to offer multiple 0% interest options, as well as deferred payment plans which do not require payment until 6 or 12 months after a purchase is made.

Once again, we hope this situation gets back to normal as quickly as possible, but know that with T-Mark, the safety of your family and ours is our #1 priority.

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What our customer are saying...

Jerome Recktenwalt

The best workers in the business !! Very knowledgeable, on time , friendly, listen to your concerns, and always upmost professional staff from the office to the supervisors and especially the installation team and service team !! I will you them again for all my future needs !!!

Donald Bauman

Gary showed up early, which was a good thing. He was professional ,courteous & did a great job clearing our drains.I’ll be calling soon to take advantage of your a/c tune-up offer. Thank You!

Glen A

Excellent job! Easy to schedule, on time, professional, and fixed the problem.

Carol F

The technician, David, was very professional and courteous, explaining everything he was doing and answering questions in layman’s terms. We were very pleased with the service.

Amy C

Mike Bluff did an amazing job. He was highly professional, very friendly and super knowledgeable. He took extra time to be sure everything was installed properly and explained everything in detail. Truly grateful!

Garrett Moffett

Had a leak in my water heater, I called many places and they were the first to come out. Fixed quickly and had no issues since.

Tiffany Quiles

Called and got a response back right away and got an appointment scheduled. Logan was very professional and got my heat back up and working in no time! Great service thank you so much!

JEANINE SONIER

Kevin and Bryan did an awesome job installing my air handler HVAC system and HWT. They were professional friendly and knowledgeable. Ian who sold me the system was friendly and knowledgeable and knew about all the rebates and incentives available saving me thousands. T-Mark of West Seneca hands down is the best for HVAC/Plumbing service. I highly recommend them.

Don Pavia

Excellent customer service and professional technician was able to diagnose the problem and spend additional time to resolve my issue. I always use T Mark For anything related to my furnace or my plumbing and I’ve never been disappointed!

Nicole Marie

Had an issue with toilet not flushing, so I called before business hours. T-Mark got back to be very quickly and had someone out less than 2 hours. The technician I had was Brian, and he was great. Let me watch the whole process of snaking the sewer line, and explained everything thoroughly. Very friendly, and overall I’m very happy it’s all fixed. Thank you!

Bud Shalkowski

Gary and John were awesome. Helped fix a collapsed cast iron pipe situation to entire new pvc system in the basement and sump pump as well… they were unbelievably helpful and I am appreciative of everything they did.

Dan Verdi

Derek and his team were prompt, professional, accommodating, friendly, efficient and tidy. I have had a few jobs done through T-Mark (Hot Water Tank installation, etc.) and I keep going back to them because they’re dependable for all the reasons I listed above. Today, my new A/C and furnace installation was flawless. They’re my first and only call because they’ve earned my business, over and over.

Michelle Wing

I have had a nightmare of a time with the plumbing in the house I moved into a year ago. T Mark sent Seth out quickly, he was fast, professional, explained everything in detail, and was very understanding when I was very stressed. It’s very easy and efficient to schedule, company is great with communication, it was refreshing to be treated respectfully, would absolutely recommend and will use in the future.

Jeffrey Fegal

Had T-Mark install a heating and AC system. There was great communication through out the install . Every concern was addressed , every call was returned promptly . T-Mark was highly professional in all aspects of the install. I am very happy with there service.

Charles C

I highly recommend T-Mark for all your furnace and central air conditioner tune-ups and repairs. The office staff is wonderful, their prices are reasonable and their technicians are very professional and knowledgeable.

Edward H

Had to have a sewer line and water service line replaced. The work was excellent, only took the two men 5 hrs and the price was very reasonable. Will definitely use this company again

Charles Dean

Brian Borkowski did a great job snaking the drain pipe to the bubler. He did a fine job explaining what he was doing and the condition of the drain system.
I’ve always been satisfied with T-Mark plumbing.

Anonymous

Jon Stachura was totally professional, respectful and congenial. He was actually available two hours earlier than expected. He quickly diagnosed the leak problem and offered best and worst case solutions for repair. Jon was mindful of the customers property. While he was initially expected to arrive between 12 & 2, he actually completed the job by 12:15pm. The job was not simple. It involved Jon opening a wall and removing a 125 year old section of iron plumbing stack and replacing with pvc pipe. Very pleased with his work. Thank you Jon and TMark!!!

Stacey Bubis

Ryan was professional yet down to earth and very informative and helpful.
We use TMark for all our plumbing and heating A +

Chelsea M

T-Mark was a 5 star experience from the very first phone call to the end of the project. Every person on the team met us with kindness, eagerness to help and professionalism.

Michele M

T-Mark installed my air conditioning unit 4 years ago. Very pleased with their work. I recently had them out to do a look and tune up on my unit. Everything from scheduling an appointment, to the actual service being performed was top notch. “Big Mike” came out for the service and he was absolutely wonderful. On time, very friendly. Took the time to answer all my questions. I hope nothing ever breaks and I need service, but if I do T-Mark will be my first call. Highly recommend!

Rachael S

We had a great experience with Cody and Matt! They were very professional and knowledgeable. Our home was kept clean for the entire week they were there- and it was a messy job. Highly recommend!

John Chmarney

T-Mark did a excellent job replacing my water heater. Very professional all the way from the job quote through the timely, well done installation. GOOD JOB T-MARK.

Patrick Ellis

The technician, Mike, that came to our house to fix our a/c on an extremely hot summer day, was very professional, friendly, and knowledgeable. He had my air conditioner up and running like new in a very fast time. Thank you. I recommend this company to anyone and will be using in the future. Thank you Mike and T-Mark!

Thomas Higgins

Seth was courteous, professional and very knowledgeable when it came to my plumbing issues. He took care of the problem and I haven’t had any issues with plumbing since. I have used T-Mark several other times and all the staff does outstanding work. Thanks

Donald Wilburn

The TMark team has and continues to exceed all expectations! Ive recommended them to several family members whom feel the same way. Thank you for kindness and enjoy the upcoming holidays.

Tanner R

T-Mark is WONDERFUL. I was able to get a next day appointment, and Brian came out to help. He was able to resolve the issue within an hour and also teach us why it happened, how to prevent this, and what to watch for moving forward. I would definitely recommend and use them again.

Chris Tomasso

Quick service. Went above and beyond to fix my issue with the main sewer line.

RJ B

Our A/C was 30 years old. T-Mark answered my call right away and came out the next day, replaced the Furnace and A/C. Crew was professional and seemed to know what they were doing. Seemed to get everything done without any hiccups or problems. Took time to go through everything with me. Very happy customer.

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